Mr. Juan Martinez and team was very polite and professional in selling me the 2001 Subaru Forester. Temple Garner Temple Garner - Bellwood, IL

I was looking for a dependable low priced vehicle. Not an easy task but after lots of searches and call and trips, I came across a Toyota Camry they had. Living in Monroe and trying to shop online you have to open you search radius pretty wide. Leaving the options of Milwaukee and Chicago as the main locations of available cars meeting my criteria. !00 miles either way. So i gave a call to Elite, Ted answered the phone. He was very pleasant and listened very closely to my questions. I informed him that i was 100 miles away and asked it there was anything he could tell me about the car before i make a drive to help me decide if this car had any issues that might deter me from the purchase. Ted asked to put me on hold, we went out to the car checked all the basic things, wipers, washer, windows, A/C, gave it a good walk around and came back letting me know there was some minor paint issues which i had no concern about, and that all the items he checked were functioning well. So i asked a couple questions about living in Wisconsin and buying in Illinois. He was very knowledgeable and informative. Gave me all the info I needed to be prepared if i decided to go ahead with the purchase. He also said that since I am coming from so far away and it was going to be at least 2 hours travel time he assured me he would hold he vehicle for me and basically treat it as sold till i get there. To me that is huge, on a Saturday when im sure they are super busy and I am sure I wasnt the only one looking at that car, he made sure that my time wasnt wasted and there was no guarantee I was going to buy it. So after over 2 hours of driving Ted met me as I walked onto the lot. Had the car ready and got me in it and test driving it within minutes. I decided this car was everything i was looking for and had a great price. From there the experience continued to get better. Ted did all the paperwork, and got us completely taken care of. We also had wonderful conversation, not a stereotypical sleezy salesman, Ted is a down to earth, honest, strait forward, and absolutely no bullshit. I am planning on seeing Ted again to buy another newer vehicle in the future. I was looking while i was there he has cars for all price ranges and styles. I also plan on seeing him sooner as my wife and I invited him up for Cheese Days next year and he very graciously accepted. By far the best buying experience I have had, and look forward to the next one. Ted is a great guy and definitely a great guy to meet. John - Monroe, Wisconsin

I was involved in an auto accident on 3/11/16 and needed a van to replace mine.I found the van I needed on a website called www.cars.com where my dream van was waiting at Elite Car Outlet.The sales person (Mr. Juan Martinez) was polite,and very helpful in arranging the purchase! A no hassle purchase,like buying groceries,picked what I wanted and He made the rest EASY!!! Thank you you taking care of my new auto purchase!!!! Joseph Stewart - Elkins Wva 26241